When a contractor takes your money and the work isn't right
We take on the dispute for you: building the file, putting it to the business, and escalating it as far as it needs to go.
What this usually looks like
A contractor dispute is rarely about whether you are right. It is about how much of your life you are willing to spend proving it. The calls go unreturned, the promised fix keeps slipping a week, and eventually the cost of chasing it starts to look bigger than the money itself.
That calculation is what the business is relying on. Most homeowners who are owed money never pursue it. It is rarely because the dispute is weak. It is because pursuing it properly is a second job on top of the one they already have.
We do that job instead. You tell us what happened once, and we handle the documentation, the correspondence, and the escalation from there.
The work was never finished
Payment was taken, the crew stopped coming, and the job sits half done. The longer it sits, the more the eventual repair costs.
It was done, and done badly
A roof that leaks, a driveway that cracked in a season, a system that never worked right. The contractor says it is normal wear or your fault.
The warranty turned out to be worthless
A written guarantee that the business now will not honor, or a workmanship warranty that evaporated when you tried to use it.
The final bill did not match the quote
Change orders you never approved, or a number that grew without explanation between the estimate and the invoice.
What we take on in this area
Roofing disputes
The roof leaks after a full replacement and the contractor stopped returning calls
How we handle roofingPool construction disputes
Construction stopped partway through after substantial payment
How we handle poolsDriveway and concrete disputes
New concrete cracked or heaved within months
How we handle driveways & concreteGeneral contractor disputes
A remodel was abandoned mid-project with your deposit spent
How we handle general contractorSolar installation disputes
The system produces far less than the estimate you signed off on
How we handle solarHome builder and new construction disputes
Closing happened on the promise the punch list would be completed, and it wasn't
How we handle new constructionHeating and air conditioning disputes
A newly installed system never reached the capacity that was quoted
How we handle HVACFoundation and waterproofing disputes
A basement that was waterproofed still floods
How we handle foundation & waterproofingWindows, siding, and exterior remodeling disputes
Water is getting in around newly installed windows
How we handle windows & sidingWater damage and mold remediation disputes
Post-remediation testing failed, or was never done at all
How we handle water damage & moldWhole-home generator disputes
The unit failed to start during an outage
How we handle whole-home generatorsTermite and pest damage guarantee disputes
Damage occurred while a treatment bond was active and the claim was refused
How we handle termite & pest damage
How it works from here
Read the process for home services for the whole shape of it, or what financial redress means if this is the first you have heard of any of it.
Finding out where you stand costs nothing. There is an engagement cost when we take an advocacy file on, and that is the whole of it.
Why bring home services to an advocate?
Pursuing a dispute properly is a second job, and the business is counting on you not having the time for it.
You tell it once
You give us the story and the paperwork a single time. We do the repeating.
A straight answer
Where you actually stand, including when we do not think it is worth pursuing.
Our side is your side
You are who pays us. Not the business, an industry body or an insurer.
A lawyer when it needs one
If your situation needs an attorney we say so and hand off, and we take no referral fee either way.
Start a contractor dispute
Tell us what happened. About five minutes, and no payment to find out where you stand.