When a business won't make things right, we can help.
Tell us what happened and we'll take it from here.
Trusted by consumers nationwide.
- 50
- states where we help
- 10
- ways to put pressure on a business
- 10
- dispute types we take on for you
- $0
- what the other side pays us
Wherever you are, there is a way to push back.
Most people only ever try complaining.
And counting.
We only ever work for you.
Businesses count on you giving up.
Most consumer disputes are lost by people who were in the right. The case was fine. Pursuing it was a second job, and the business already knows how long you can keep it up.
They answer slowly. They pass you between people. They wait for the deadline you did not know you had.
No reply for
63 days
There are ten ways to make a business pay attention.
Most people only ever try one: complain, then complain louder. A business that is ignoring you is counting on that being the only move you have.
The first three work the same way in every state, so we can help wherever you are.
- MoneyChargebackYour bank reverses the payment
- Financial riskFinancing unwindThe lender wears the claim, not you
- ReputationManufacturer certificationTheir certification goes under review
- Regulatory riskInsurance channel1A regulator reads your file
- MoneySurety bondThe bond pays out against them
- License riskLicensing boardTheir license comes under review
- Time & costSmall claimsA judgment with their name on it
- Legal riskFile a lawsuit1Counsel on the other side of the table
- MoneyRecovery fundThe state pays you and pursues them
- ReputationPublic recordIt follows them to the next customer
Are you running out of time?
This decides which rights and deadlines apply to you.
We publish everything you need.
All of it, done properlyabout 32 hours
Letters, complaints, and reviews they have to answer
Dated and specific: what was promised, what happened, and what you want done. A business that ignores a phone call answers a letter, a complaint on the record, and a review it cannot delete.
- Your time
- about 4 hours
- Then
- Two weeks before you can escalate
Every step above is free to take yourself, or we can handle any of them for you: writing the letters, gathering the evidence, filing the state complaints, and chasing the business week after week until it answers. Satisfy is not a law firm, does not give legal advice, and cannot represent anyone in small claims, arbitration or any court of law. Full disclosures.
Effective disputes take time. How much time do you want to spend?3
Self-Advocacy
Every step, planned and drafted
- Put everything in writingSatisfy
- Build your fileYou
- Complain where it costs themYou
- Chase it, every weekYou
Time off your plate4 hrs
Build Your Case
The whole record, compiled and dated
- Put everything in writingSatisfy
- Build your fileSatisfy
- Complain where it costs themYou
- Chase it, every weekYou
Time off your plate8 hrs
Full Advocacy
We deal with the business for you
- Put everything in writingSatisfy
- Build your fileSatisfy
- Complain where it costs themSatisfy
- Chase it, every weekSatisfy
Time off your plate24 hrs
- Expert advocates
- Trusted partners
- No hidden fees or costs
The Satisfy promise
We only answer to you4
Not to the business you're in dispute with, not to an industry body, and not to an insurer. Our incentives point one way, and that's the whole design.
Your documents stay private5
Contracts, invoices, and photos are stored encrypted and used only to pursue your advocacy file. We don't sell your documents.
Straight answers, including no
We tell you when we don't think we can help, and what else you can do about it.
Licensed attorneys when you need one6
If your situation needs a lawyer, we say so and hand off. We don't take a referral fee either way.
Disclosures
- 1.Satisfy is not a law firm and is not a licensed insurance adjuster or public adjuster. We prepare and pursue your file and correspond with the business on your behalf; a court filing or an insurance claim is made by you, or by an independent professional you engage, using the materials we assemble. We do not represent you in litigation, arbitration, or an insurance claim.
- Deadlines shown by the tool on this page are illustrative windows for the kind of dispute and the state selected, measured from the work rather than from the dispute. They are an estimate and not a legal opinion. Yours depend on your contract, your policy, your card issuer's rules and your state's law, and some will be shorter or longer than the window shown. Nothing the tool shows is a promise of any result or a statement about your own file. A plan tailored to your situation comes from completing our process, where we review what actually happened to you.
- 3.Winning a dispute can require an appraisal, inspection, estimate or report from a licensed professional. You arrange that and pay them directly, at your own cost. Satisfy receives no payment from it in either direction, and it is not covered by a Satisfy advocacy agreement or by any cost shown on this site.
- 4.We are engaged and paid by the consumer, not by the business in dispute, an industry body, or an insurer.
- 5.Documents are stored encrypted and used only to pursue your advocacy file.
- 6.Where an advocacy file requires an attorney we say so and introduce you to an independent firm, taking nothing for the introduction. See legal partners.